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Frequently Asked Questions About Trailers


Most Common Questions About Trailers

What is the difference/benefits between leaf springs and torsion type axles?
Majority of trailers have leaf-spring axles; however, torsion axles have been increasingly used due to their superiority in longevity, stability, and safety. Leaf springs provide cushion in a trailers suspension by attaching to axles with U-bolts. On torsion axle trailers, the cushioning function is built into the axle. Self-contained and sealed, torsion axles resist rust and corrosion better than traditional leaf spring axles. Torsion axle trailers lower the center of gravity of the load you are hauling, thereby providing more stability for the trailer, but if you have a flat tire a torsion axle requires a spare wheel before you are able to continue pulling the trailer. A torsion axle trailer also has the drawback of a low variable-rate, giving less flexibility when loaded or going over harsh terrain. Some experts say that leaf springs are the better option while torsion axles are the best option.

Leaf Spring Pros: Locate and control the axle. Superior stability when loaded. Easier to lift.

Leaf Spring Cons: Harder to tune for ride. Heavy weight. Prone to axle wrap. Take up a lot of space. Susceptible to noise.

Torsion Axle Pros: Durable. Easy to make minor adjustments in ride height.

Torsion Axle Cons: Spring rate not progressive. Limited wheel travel. Few aftermarket options



What is the difference/benefits between electric and surge brakes?
Electric brakes are the most commonly used brake package with trailers, unless it is a boat trailer or watercraft hauling trailer, which mainly come with surge brakes because electric brakes can short out if the trailer is backed into the water. A trailer with electric brakes that will be used to back a watercraft into water should be coated to prevent corrosion, and all plug-in connections should be filled with silicone grease to prevent short outs. Electric brakes allow you to control them from the vehicle as were surge brakes rely on pressure being applied to the hitch to activate them.

Electric Brake Pros: Added control. Ability to apply the trailer brakes independently of your tow vehicle's brakes. They help in reducing sway, for example, if your trailer starts swaying to the point of loosing control applying the trailer's brakes only can straighten it back out. 

Electric Brake Cons: Will not last long in under water conditions. You may forget to unplug them before backing into water which may cause a short out. Need knowledge of when to apply brakes manually if deemed necessary.

Surge Brake Pros: Will not cause a short when backing trailer into water. Automatic control of brakes without manually adjusting brakes when deemed necessary. Popular among watercraft trailers. Good performance over a long lifetime. 

Surge Brake Cons: The trailer has to be close to perfectly level for them to work correctly, and most weight distribution hitches cannot be used with them. For example, on long downgrades you may get to the bottom with fried trailer brakes, and having to stick a screw driver in the actuator to back up unless you have a lock-out solenoid wired to the back-up lights, which is illegal in some areas because you cannot control them from the cab.



Will my vehicle be able to pull the trailer I want?
Each tow vehicle has a different tow capacity. You should always check your tow vehicle's owners manually to find the specifications for towing, or you can use the Trailers.com Tow Capacity Look-Up Tool to find your vehicle's tow capacity.


Where can I get a brake controller and the wiring installed?
A brake controller and other parts can be purchased online or through most trailer part stores. You may decide to do-it-yourself or have the parts installed by a trusted local trailer shop of your choice.


What warranty does the manufacturer offer?
Each trailer manufacturer warranty varies from brand to brand. You can look-up trailer manufacturer's warranty here.


Can I purchase an extended warranty for my trailer?
It depends on where you purchase your trailer. Extended warranties are available through Trailers.com for certain trailers.  Trailers.com offers two different extended warranty plans for you to choose from. One plan covers brakes, suspension, wiring, seals, and gaskets, while the other advanced plan covers those and ten additional coverage, such as, electrical, air conditioning, auxiliary power, etc. Trailers.com also offers a comprehensive plan for all new trailers, which covers all components, including everything between the bumper to the hitch. Ask about our extended warranty options when you buy your trailer, or Contact Trailers.com for extended warranty options that may not be available through your local dealer.


Can I get a service/maintenance package for my trailer?
Yes, a service and maintenance package for your trailer may be purchased through Trailers.com. Trailers.com offers two different service packages for you to choose from. One package covers brakes, suspension, wiring, seals, and gaskets, while the other advanced package covers those and ten additional coverage, such as, electrical, air conditioning, auxiliary power, etc. Trailers.com also offers a comprehensive package for all new trailers, which covers all components, including everything between the bumper to the hitch. Ask about Trailers.com service package options.


What is the deck height of a trailer?
All trailer deck heights vary significantly depending on the manufacturer and the trailer type. The deck height of a trailer is the distance from the bed of your trailer to the ground. A lower profile deck height will make loading and unloading a lot easier.


Do I need brakes on a trailer?
It depends on the weight of the trailer, what you are hauling, and your state rules and regulations. Use the Trailers.com Law Look-Up Tool to find state by state laws and regulations about trailers.


How long will a custom paint job take?
A custom color option that is not in a dealer's in-stock inventory of trailers and will typically only take three to four weeks to be ready for local pick-up or shipping.


What types of trailers do you offer financing for?
Most all trailers listed on Trailers.com are eligible for financing. Minimum amount allowed to be financed is $2,500. To learn more about our finance program or to apply for financing, visit our trailer financing page.


I want to have my trailer wrapped with graphics, is that possible?
Yes, we encourage you to have professionally installed graphics on your trailer. If you own a business nothing is better than a moving billboard plus the professionally installed vinyl protects the finish of your trailer and adds life to the appearance of your trailer. 

Trailers.com proud to offer an exclusive nationwide partnership with Sign A Rama® - the lending provider of graphics on trailers, vehicles, and other signage for your business. Any customer who purchases a trailer listed on Trailers.com will receive up to three graphic design concepts FREE (no cost). In addition to free concepts to go on your trailer, we offer additional discount coupons for graphic design services! Check out our page showing how you can turn your trailer into a moving billboard for your business. For enclosed cargo trailers you can completely wrap or partial wrap your trailer and include company logos and/or vinyl lettering. For utility trailers, there are graphics for you too. Sign A Rama® can place a metal plate that attaches to your utility trailer with your logo or other lettering and your phone number.



How do I get insurance for my trailer?
When you purchase a trailer we suggest that you add your trailer to your tow vehicle's current policy. In many cases, this is automatic coverage but you should check with your insurance agency to check if you are towing a trailer, will the trailer be covered, as well as, will the contents of the trailer be covered. You should also check with your homeowner's policy (or business policy if stored at your business). If the trailer is damaged or stolen while not being connected to your tow vehicle then you need to be sure you still have coverage of the trailer and it's contents.

Trailers.com offers a Theft Protection Plan for a small additional cost, with a financial benefit up to $5,000.00. As part of this program, your trailer is permanently marked with traceable identification codes that impregnated into the paint. Invisible to the naked eye, but is visible under black light. Any trailer going to action are scanned for these codes using black light, making recovery of your trailer much greater. It also deters theft when people see the anti-theft emblem on your trailer. The Theft Protection Plan is available on both new and used trailers listed on Trailers.com. Ask about it today!


I need a custom trailer quote, who do I contact?
Find a dealer near you using the Trailers.com Find-A-Dealer Tool. A local trailer dealer will be able to assist you with getting a customized trailer quote that fits your exact needs.


How do I know what size trailer my vehicle can pull?
You can find your tow vehicle's specifications on towing in the owner's manual or you can use the Trailers.com Tow Capacity Look-Up Tool.


Do trailers come with ramps?
Ramps are usually considered an optional feature on trailers. The trailer you are looking at may include that feature already in its listed sale price. If it is not included in the standard features of the trailer you are looking at you can ask your local trailer retail outlook about optional add-on ramps for your trailer.


Do trailers come with a title?
Yes, all trailers come with a title regardless of type or state that they are registered in.


What tire brand/manufacturer is used with your trailers?
The brand of tires depends on the trailer manufacturer as well as the trailer type. Each trailer listing should list the brand and type of tires and wheels included on the trailer. In some cases you may be able to upgrade the tires and/or wheels.


Can I get road side assistance with my trailer?
Yes! Trailers.com offers a Roadside Assistance Plan that covers the wheels and tires of both the trailer and the tow vehicle as long as it is connected to your trailer. It also covers the replacement/repair of your flat tire due to road hazard, and your wheel if the tire fails to seal. Also, it includes towing up to $100 and many other benefits with no limit on occurrences and no deducible. Read more about the Roadside Assistance Plan from Trailers.com or ask about it today!


Do you offer trailer theft insurance?
Yes! Trailers.com offers a Theft Protection Plan for a small additional cost, with a financial benefit up to $5,000.00. As part of this program, your trailer is permanently marked with traceable identification codes that impregnated into the paint. Invisible to the naked eye, but is visible under black light. Any trailer going to action are scanned for these codes using black light, making recovery of your trailer much greater. It also deters theft when people see the anti-theft emblem on your trailer. The Theft Protection Plan is available on both new and used trailers listed on Trailers.com. Ask about it today!


Do you offer a tire and wheel protection program for my trailer?
Yes! Trailers.com offers a Tire and Wheel Protection Plan for a small additional cost. Not only does the plan cover your trailer's wheels and tires, but also for your tow vehicle's tires and wheels (as long as the tow vehicle is connected to the trailer). The Tire and Wheel Protection Plan also covers repairs/replacement to the tire/wheel, labor cost, taxes, valve stems, and limited towing benefits. The plan has no mileage limitations, unlimited benefits, no limit on occurrences, and no deducible. The Tire and Wheel Protection Plan is available on both new and used trailers listed on Trailers.com. Read more about the Tire and Wheel Protection Plan. Ask about it today!


Can I order a trailer in the color of my choice?
In most cases a dealer is able to special order a trailer in the color of your choice for an additional fee, however it depends on the trailer brand and dealer. Each brand's trailer comes with standard color(s) that are no additional cost. Ask your local trailer retail outlet about color options on the trailer you are shopping for.


Will my trailer be street legal?
Yes! All trailers that are manufactured to be street legal for any state. They are built with safety in mind while adhering to all traffic laws. They are equipped with brake lights that will activate in sync with the vehicle's brake lights. The axle, wheels, and tires will also be of a certain size to be operated safely on the road. Be sure to know the traffic laws where your trailer will be used, and you will not have any problems. You can use the Trailers.com Trailer Laws & Regulations by State Look-Up.


Will my trailer be fully equipped?
All trailers come fully equipped as the trailer listing describes. If you would like to choose an option that is special order, you can do so. The trailer will be custom manufactured with the features and options that you choose, so the trailer will fit your exact needs.


Can I upgrade my trailer at a later date?
It depends on what you would like to upgrade on your trailer. Most optional features can be added later by a local trailer repair shop. However, more structural changes such as the axle type or type of framing prove nearly impossible to upgrade. Be sure to ask what upgrades you plan to make so you can be advised of any potential limitations.


Will a trailer be compatible with my vehicle?
Yes and No; it is important to specify the kind of hitch your vehicle has and our service specialists will help you find the right trailer for you. You can use the Trailers.com Tow-Vehicle Capacity Look-Up to see what the limitations are of your tow-vehicle or look it up in your owner's manual.


Is there a seamless finish available on enclosed cargo trailers?
Yes! Select brands offer an upgrade option for seamless/screwless outside panels to go on the enclosed cargo trailers. Ask about this option to see if it available for the trailer you are looking to buy.

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