Privacy Policy
Last
Updated: January 10, 2013
This
Privacy Policy statement explains the data processing practices of
Etomic Companies Inc and describes how Etomic Companies Inc, its
websites and properties, including the website located at
www.Trailers.com.com ("Trailers.com"), any mobile device
application associated with Trailers.com including, but not limited
to, a Blackberry™ App, Android™ App, iPhone™ App,
iPad™ App, and a Facebook™ App (collectively, the
"Trailers.com App"), and the tools, software, technology and
other web services available there (collectively,
"Trailers.com"), treat personal information that
Trailers.com collects and receives. Personal information is
information about you that is personally identifiable - like your
name, address, email address, phone number, phone's unique ID number,
location, what you are shopping for (also referred to as your
"Data").
This
privacy policy does not apply to the practices of companies that
Trailers.com does not own or control (by way of example, external
websites you may link to from or through Trailers.com), or to people
or entities that Trailers.com does not employ or manage. Trailers.com
is not responsible for the content, security or privacy practices
employed by other sites. We encourage our users to read the privacy
policies of all websites. This policy only applies to information
collected by Trailers.com.
Trailers.com
together with its subsidiaries, affiliates, successors and assigns
(collectively, "we," "us," "our",
"Trailers.com", or "Trailers.com App"), takes the
privacy of its users seriously. We are committed to safeguarding the
privacy of our users while providing a personalized and valuable
service.
If you
have any requests concerning your personal information or any queries
with regard to these practices please contact us by e-mail at privacy@trailers.com.
BY
VISITING TRAILERS.COM OR USING THE TRAILERS.COM APP, YOU ARE ACCEPTING
THE TERMS AND CONDITIONS AND CONSENTING TO THE DATA COLLECTION AND
USAGE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.
Information
Collected
We may
collect Data from you when you register for an with Trailers.com (a
"Trailers.com Account"), download the Trailers.com App, or
use the Trailers.com website, software or services. Elements of Data
may include your name, email address, billing address, phone and fax
number, credit card information, unique ID number, location, click
history, and various optional information that you may choose to
provide. Trailers.com may also collect information about your
transactions with us and with some of our business partners, as well
as market research data, such as information pertaining to your
searches, location, usage patterns, and notification preferences. This
information may also include that which is necessary to process
payments due to us from you, such as your credit card number.
When you
send email or other communication to Trailers.com, including through
the Trailers.com registration process or the Contact section of
Trailers.com, we may retain those communications in order to process
your inquiries, respond to your requests and improve Trailers.com.
We also
collect certain information automatically about your visits to
Trailers.com. In particular, Trailers.com collects information about
your geographic location, whether it is provided through your
computer, your mobile device, a third-party check-in service or
provided manually. If a User chooses to update his or her location
through using his or her cell phone or through using the Trailers.com
App, this information will be updated and transmitted to Trailers.com
automatically and continuously. See the IP Address and Use of Cookies
sections for more details.
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Use and
Disclosure of Personal Information
When you
provide personal information through or using Trailers.com, you are
sharing your personal information with Trailers.com and its affiliated
entities. The use of your personal information by these organizations
is subject to this policy and the Trailers.com Terms of Service.
We use
your Data for purposes, some of which may include:
-
providing
users with a personalized service
-
customizing
users' experiences based on geographic location
-
processing
orders, crediting payments, registrations and answering questions
-
providing
you with information about products and services offered by
Trailers.com
-
improving
our services
-
sharing
your Data with third-party organizations who offer products,
services, or business locations which we feel may be of interest
to you or with our affiliates for our business purposes
-
sharing
your Data with third-party organizations or advertisers
If you
wish to receive information about Trailers.com services, please
indicate your preferences by emailing privacy@trailers.com.
Trailers.com
may use or share your personal information where it is necessary to
complete a transaction (such as processing credit card payments and
managing billing), to operate or improve the technical functionality
of Trailers.com, to comply with federal tax regulations, or to do
something that you have asked us to do. Trailers.com may also collect
and will have access to your click and quoting history. Trailers.com
may also collect your geographic location and geographic location
history in order to use Trailers.com or improve services of or related
to Trailers.com.
In the
course of operating our business it may be necessary or appropriate
for us to provide access to your Data to other third parties, such as
our service providers, contractors, purchasers of advertising, and
select vendors so that we can operate and improve Trailers.com and our
business. Unless it is not commercially reasonable, we generally seek
to obtain confidentiality agreements that are consistent with this
policy and that limit the use or disclosure by others of the
information you have shared.
We may
share your personal information if we believe it is necessary in order
to investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the
physical safety of any person, violations of our Terms of Service or
other applicable policies, or as otherwise required by law.
We may
also disclose your information to business partners and to third-party
suppliers we engage to provide services which involve processing data
on our behalf, successors in title to our business or in accordance
with a properly executed court order or otherwise required to do so by
law.
In
addition, we may share with third parties certain pieces of
aggregated, non-personal information, such as the number of users who
accessed a particular area of Trailers.com, for example, or how many
users clicked on a particular link, used particular features or
entered certain search terms. Such aggregated information will not
identify you individually. Among other things, aggregated information
may be used by Trailers.com to build up marketing profiles, to aid
strategic development, to improve Trailers.com functionality, to
manage our relationship with advertisers and to audit usage of the
Trailers.com Web site.
When you
utilize Trailers.com tools to conduct a search, we may keep track of
search terms and search strings that are commonly used alone or in
combination.
We
usually will use the email, phone number, and contact Data you provide
to us only to respond to your inquiry or to process your request (such
as customer support and sales inquiries) or in accordance with your
stated preferences. However, we reserve the right to send you certain
communications relating to Trailers.com, such as sales promotions and
company messages that are related to your use of Trailers.com, without
offering you the opportunity to opt-out of receiving them.
If any
user prefers that we not release any information to third parties
other than Trailers.com and/or its subsidiaries, affiliates,
successors and assigns, such User must email privacy@trailers.com
with the email address associated with the User, request to have his
or her settings changed, and the settings will be changed within 24-48
business hours.
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Security
Policy
Trailers.com
takes the privacy of its users seriously. However, no data
transmissions over the Internet can be guaranteed to be one hundred
percent secure. Consequently, we cannot ensure or warrant the security
of any information you transmit to us and you do so at your own risk.
Once we receive your Data transmission, we make efforts to ensure
security on our systems. We use physical, electronic, and procedural
safeguards and other appropriate measures to protect personal
information about you and to protect your Data against unauthorized
access or use, alteration, unlawful or accidental destruction and
accidental loss.
User Data
may be transferred to data processors such as fulfillment houses but
they will act only on our instructions to provide the services
required.
If you
have registered with Trailers.com, your information will be protected.
It is important for you to protect against unauthorized access to your
email and to your computer. Be sure to log off and clear your cookies
when using a shared computer. Areas of Trailers.com where you are
requested to input personal information use industry-standard Secure
Sockets Layer (SSL)-encryption to protect the data you input. However,
please note that this is not a guarantee that such information may not
be accessed, disclosed, altered or destroyed by breach of such
firewalls and secure server software.
If
Trailers.com learns of a security systems breach, we may, but are not
obligated to, attempt to notify you electronically so that you can
take appropriate protective steps. By using Trailers.com, or providing
Data to us, you agree that we can communicate with you electronically
regarding security, privacy and administrative issues relating to your
use of our sites, apps, products and services. Notice to you of any
security systems breach and efforts to restore the integrity of
Trailers.com will be made in accordance with applicable law.
You agree
that you are responsible for maintaining the confidentiality of your
information, as well as for all activities that occur under your
account, with or without your knowledge, whether or not authorized by
you. You agree to immediately notify Trailers.com of any unauthorized
use of your information, email account, or any breach of security
pertaining to each visit used in connection with Trailers.com. Please
note that Trailers.com cannot and will not be liable for any loss or
damage arising from any breach of security pertaining to any visit
with Trailers.com.
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User
Content
Although
Trailers.com reserves the right to refuse to post any or all content
submitted by you in our sole discretion, when you post a message or
other content to or through Trailers.com, you may have the ability to
post a message that may include personally identifiable information
about yourself. If you choose to make your own personally identifiable
information available online (through a hyperlink or otherwise) such
that is accessible to the other Trailers.com visitors, you may receive
unsolicited messages from other parties in return. Please be reminded
that any content or links posted by you must comply with the
Trailers.com Terms of Service.
Any
violation by any visitor may result in immediate termination of such
user's access to Trailers.com or the Trailers.com App, and may also
subject such user to criminal penalties among other legal
consequences.
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Transfer
of Data
The
Internet is a global environment. Using the Internet to collect and
process personal data necessarily involves the transmission of data on
an international basis. This means that your information may be
transferred to – and maintained on – computers located outside of
your state, province, country or other governmental jurisdiction where
the privacy laws may not be as protective as those in your
jurisdiction. Therefore, by browsing Trailers.com and communicating
electronically with us, you acknowledge and agree to our processing of
your personal data in this way, and agree to be bound by the
applicable privacy laws that Trailers.com is governed by as well as
the jurisdiction and venue provisions of the Trailers.com Terms of
Service.
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Links
to Other Sites
Trailers.com
contains links to other websites. If you choose to visit an advertiser
by "clicking on" a banner ad or other type of advertisement,
or click on another third-party link, you will be directed to that
third party's website. The fact that Trailers.com displays a link to a
third-party website or presents a banner ad or other type of
advertisement for goods or services of a third party is not an
endorsement, authorization or representation of our affiliation with
that third party, nor is it an endorsement of that third party's
privacy or information security policies or practices. Trailers.com
does not exercise control over third-party websites. These other
websites may place their own cookies or other files on your computer,
collect data or solicit personal information from you. Other sites
follow different rules regarding the use or disclosure of the personal
information submitted to them. We strongly encourage you to read
the privacy policies or statements of the other websites you visit.
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User
Access and Control of Data
If you
wish to amend any of the Data that we hold about you or in connection
with your Trailers.com history or update your marketing and
communications preferences, please adjust your Trailers.com settings
by clicking on the User Preferences link at the bottom of the
Trailers.com homepage. Changes will usually be made immediately and
effective company wide within 24-48 business hours. Changes will not
apply retroactively and will apply only to future use of Trailers.com.
You may
also remove your information and terminate your Trailers.com history,
in which case your account information will generally be deleted from
Trailers.com. However, some Data, primarily your contact and billing
information, may remain in our records to the extent necessary to
protect our legal interests or document compliance with regulatory
requirements, and we may elect to retain any aggregate, personally and
non-personally identifiable information related to your Trailers.com
Usage indefinitely. All Data we retain will continue to be subject to
the terms of the Trailers.com privacy policy.
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No Use
by Minors
Children
under age 13 are not eligible to use Trailers.com, the Trailers.com
App, or Trailers.com software or services. We do not knowingly collect
or store any Data on children under 13 years of age. We will undertake
to promptly delete any details of such users where a parent or
guardian has notified us that any such details have been inadvertently
obtained.
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Contacting
Trailers.com
If you
have a privacy concern regarding Trailers.com or this policy, and if
you cannot satisfactorily resolve it through Trailers.com website,
please address your concern to Trailers.com by:
Email: privacy@trailers.com
United States Mail: Post Office Box 694, Eden, North Carolina
27289 USA.
If you
object to any sharing of your Data that may be permitted under this
policy, you may do so by writing us at the above email or changing
your account settings. We will take reasonable steps to accommodate
your requests. In some instances, honoring your requests may interfere
with or preclude your ability to use Trailers.com, or may require us
to terminate your Trailers.com access or ability to use Trailers.com,
and our relationship with you.
Changes
to this Policy
From time
to time we may make changes to this privacy policy statement to
reflect any changes to our privacy practices in accordance with
changes to legislation, best practice or website enhancements.
We will
endeavor to notify you about any significant changes in the way we
treat Data by placing a notice on Trailers.com, and in some
circumstances, Trailers.com may elect to also send a notice of such
significant changes to the email address specified when you have used
Trailers.com. Such changes in this Privacy Policy shall take effect
within thirty (30) days of our publication or emailing of such
changes, whether or not they are received.
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Use of
Cookies and Other Tracking Devices
We use
cookies to help personalize your use of our sites. A cookie is a small
amount of data that often includes an anonymous unique identifier that
is sent to your browser from a web site's computers and stored on your
computer's hard drive. This data may include information relating to
your use of our sites, information about your computer such as the
computer's IP address and browser type, demographic data and, if you
arrived at our site via a link from a third-party site, the URL of the
linking page. If you are a registered user or subscriber this may
include your name and email address for verification purposes.
We use
information from cookies for purposes, which may include:
-
identifying
returning users and account holders and to allow users to be
presented with a personalized version of the site
-
enabling
you to move more easily around our site
-
tracking
your use of our site to better develop our sites in accordance
with your requirements
-
building
up a demographic profile
-
allowing
you to remain signed in to social plug-ins
Most
browsers are initially set up to accept cookies, but you can reset
your browser to refuse all cookies or to indicate when a cookie is
being sent. However, some Trailers.com features and services may not
function properly if your cookies are disabled. For example, if you
choose to reject all cookies, you may not be able to use services or
sites on Trailers.com that require you to "log in," and you
may not be able to take full advantage of all of the Trailers.com
features.
For
further information on how to prevent cookies from being stored on
your computer, refer to the help menu within your Internet browser.
From time
to time we may permit third-party companies to set cookies or other
tracking devices on Trailers.com or purposes which may include market
research, serving advertisements, revenue tracking or to improve
functionality of the site.
For any
external websites you link to through or in connection with
Trailers.com, use of their cookies and tracking devices are subject to
their own privacy policies, and not this policy. Advertisers or other
entities do not have access to Trailers.com cookies. We encourage our
users to read the privacy policies of all websites. This privacy
policy applies only to information collected by Trailers.com.
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IP
Address
Every
computer connected to the Internet is given a set of numbers that
serve as that computer's Internet Protocol or "IP" address.
Trailers.com
may obtain IP addresses from users depending upon how you access our
websites. When you request a page or access a search result from any
page within Trailers.com, our servers automatically recognize your IP
address. IP addresses, browser and session information may be used for
various purposes, including to:
-
Customize
displayed third-party links and advertising based on geographic
area or information derived from your IP address (for example, if
your IP address is associated with an Internet service providers,
academic institution or corporations in specific regions or
localities).
-
Diagnose
and prevent service or technology problems reported by our users
or engineers that are associated with the IP addresses controlled
by a specific web company or ISP.
-
Estimate
the total number of users visiting Trailers.com from specific
organizations or geographical regions.
-
Help
determine which users have access privileges to certain content,
services or resources that we offer.
-
Monitor
and prevent fraud and abuse.
Your IP
address may also be recorded when you register for or login to a
Trailers.com web page or visit, use, or post content on Trailers.com.
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